With emerging needs of farmers, role of agricultural extension personnel has been diversified and widened. To tackle the agricultural challenges in present scenario, there is a need to take advantages of newer communication technologies with blend of traditional technologies to solve the farmers ’ problems. In this connection, Information and communication technologies have emerged as a convenient ways to resolve the complications in agricultural extension system. Indian agriculture has witnessing and benefitting from the use of ICTs in agriculture during last two decades. Various offline and online efforts are made and use of modern ICTs in agricultural extension service delivery has enhanced the efficiency of Research-Extension-Farmer-Market linkage system much greatly. But the users of this new technology are also facing operational problems. The present study focused on the constraints faced by the extension personnel to use ICTs in agricultural extension professionals. Findings showed that only implementation of ICTs are not important for the success of any ICTs initiative. Instead issues like budget, policy, administration, infrastructural, capacity building and other soft issues has to be catering to make ICTs a more successful and profitable in agricultural extension system with the focus on sustainability.

Keyword: ICTs; Constraints; Problems; RBQ; Agriculture extension system